Astrozino Casino Privacy Policy
This policy explains how personal information connected with Astrozino Casino is handled. Green Champions Leader S.R.L. operates the gambling service and its customer accounts.
Information collected
The operator may collect information when you:
- register an account;
- complete identity or account checks;
- upload documents;
- use casino or sportsbook services;
- make payments or withdrawals;
- contact support;
- manage marketing preferences.
The information may include your name, date of birth, residential address, telephone number, email address and identity documents. Further documents may be requested when required for an account or verification procedure.
How information is used
Personal information may be processed for the following purposes:
| Purpose | Examples |
|---|---|
| Account administration | Registration, customer support and access to requested services |
| Identity checks | Confirming personal details and reviewing documents |
| Payments | Billing, deposits, withdrawals and transaction checks |
| Safety | Fraud prevention, protection of minors and responsible-gambling measures |
| Legal duties | Meeting regulatory or other applicable obligations |
| Website operation | Monitoring performance and improving the service |
| Marketing | Sending offers by email or SMS where consent has been given |
Security checks may compare the information you provide with third-party databases or credit information. Some checks are necessary before the operator can provide or continue particular services.
Marketing choices
The operator may send promotional emails or text messages when you have consented to receive them. Personal information is not shared with third parties for their own marketing under the official policy.
You may withdraw marketing consent or change your preferences at any time.
Cookies and website performance
Astrozino uses cookies to operate and assess its website. Some cookie-related processing supports performance monitoring and service improvement.
More information is available in our Cookie Policy.
Your privacy rights
Depending on the circumstances and applicable law, you may ask the operator to:
- correct inaccurate personal information;
- provide a copy of information held about you;
- consider an objection to processing based on legitimate interests;
- erase information when there is no continuing lawful reason to retain it;
- update or withdraw marketing consent.
An access request may require valid proof of identity. The official policy states that a response is normally provided within one month after that proof is received. A complex request may take longer, and an administration charge may apply in the circumstances described by the policy.
Erasure is not an absolute right. Information may need to be retained to meet a legal obligation, perform a public-interest task, preserve qualifying research or statistical records, or establish, exercise or defend a legal claim.
- You can also make a privacy complaint to the Information and Data Protection Commissioner's Office.
When information may be shared
The operator may disclose personal information where necessary to:
- comply with a legal or regulatory duty;
- apply its terms or another agreement;
- obtain services from software and other service providers;
- investigate suspected cheating, game manipulation or payment fraud;
- conduct anonymised research into gambling-related harm;
- protect customers, property or legal rights;
- act on permission you have provided.
Information may be processed in countries where the operator, its affiliates, suppliers or agents maintain facilities. For transfers outside the EEA or another jurisdiction recognised as adequate, the policy describes safeguards such as binding corporate rules or contractual protections.
Security and retention
The official policy describes encrypted, password-protected storage and access controls intended to safeguard customer information. The operator also expects relevant affiliates, agents and suppliers to use suitable security measures.
Personal information is retained for as long as it is reasonably required for legal or business purposes. The operator considers local law, contractual duties and customer requirements when setting retention periods. Information that is no longer required is deleted or destroyed securely.
Links to other websites
A third-party website may collect information under its own privacy policy. The operator does not control how an independently operated website handles information supplied directly to that third party.
Review the privacy terms of another website before submitting personal information to it.
Privacy questions
For questions about personal information, a rights request or a privacy concern, contact Astrozino support at [email protected].